At Rogers, we believe in providing Canadians with a network experience that empowers them to make more possible and we’re continuously investing to deliver the next generation of that experience—5G.

We’re working together with the brightest minds in Canada to build the network of the future. With lightning fast speeds, ultra-low latency that provides almost instant response times and the capacity to connect millions of devices, 5G will change the way we live, work and connect to the customers, businesses and experiences that matter most. From smartphones to smart cities and everything in between, this won’t simply be the next evolution of wireless networks: we are headed towards a technological revolution. What’s impossible today won’t be tomorrow, because the next generation of possible is coming with 5G from Rogers—from Canada’s most trusted network*.

 

What is 5G?

Fifth generation, or 5G, will be the most transformative technology offered since wireless services were introduced in 1985, connecting everything in our world: from people and machines, to homes and cities.

The first generation of wireless networks brought analogue voice calls, then SMS came with 2G, web browsing with 3G, and high-speed data and video streaming with 4G. 5G will open a whole new world that moves beyond connecting people to connecting machines and provides mass connectivity through the Internet of Things (IoT).

What’s impossible today won’t be tomorrow, because the next generation of possible is coming, with 5G from Rogers – on Canada’s most trusted network*.

*Based on total number of wireless subscribers.

 

What will 5G mean for businesses?

Not just speed, 5G wireless technology will deliver always-on reliability and real-time connectivity. With ultra-low latency, the delay between sending a request and the network responding will theoretically drop to one millisecond. That’s 400 times faster than the blink of an eye. This allows connected devices to run a range of applications requiring quick responsiveness for innovations such as autonomous vehicles, telesurgery, smart homes, smart cities, and more.

 

What is Rogers doing to support 5G?

To bring 5G technology to Canadians, we announced a strategic partnership with Ericsson, the North American 5G partner of choice. We are upgrading our 4G network to make it 5G ready through densification and uplift investments.

We also announced a strategic agreement with UBC to build and test a real-world 5G hub in downtown Vancouver, and a three-year partnership with Communitech to open a new 5G innovation lab that will advance made-in-Canada 5G technology.

FAQs

What is 5G?

Fifth generation, or 5G, will be the most transformative technology offered since wireless services were introduced in 1985, connecting everything in our world: from people and machines, to homes and cities. The first generation of wireless networks brought analogue voice calls, then SMS came with 2G, web browsing with 3G, and high-speed data and video streaming with 4G. 5G will open a whole new world that moves beyond connecting people to connecting machines and provides mass connectivity through the Internet of Things (IoT). What’s impossible today won’t be tomorrow, because the next generation of possible is coming, with 5G from Rogers – on Canada’s most trusted network*.

*Based on total number of wireless subscribers.

What will 5G mean for businesses?

Not just speed, 5G wireless technology will deliver always-on reliability and real-time connectivity. With ultra-low latency, the delay between sending a request and the network responding will theoretically drop to one millisecond. That’s 400 times faster than the blink of an eye. This allows connected devices to run a range of applications requiring quick responsiveness for innovations such as autonomous vehicles, telesurgery, smart homes, smart cities, and more.

What is IoT?

The Internet of Things, or IoT, refers to a system of connected devices and machines that can interact and exchange data over a network, and act on the information they get from each other, without requiring human action. An example would be vehicles equipped with sensors that provide real-time information for collision avoidance, traffic signal timings and safety alerts.

Why do we need 5G?

As of September 2018, there were over 32.5 million wireless subscriptions in Canada* – and that does not include connected things like smart cars or IoT devices. 5G technology significantly increases the capacity and speed of our network to meet this growing demand and the needs of our customers.

When will 5G be available?

Working with Ericsson, Rogers will trial 5G services in Toronto and Ottawa, in addition to select cities over the next year. Our 5G network will begin to roll out commercially in 2020.

Will we have 5G phones?

Rogers is excited to bring customers a full suite of 5G enabled devices when our 5G network is commercially available. Current LTE devices will continue to work, as they do today, on our 4G LTE network.

I have heard a lot in the media recently about network security. Will Rogers 5G network be safe?

The security of our networks is very important to us, and we collaborate with government and industry partners to ensure our networks are safe and secure. We have a rigorous process in place when we look at any potential supplier as part of the ongoing work we do in this area.

To bring 5G technology to Canadians, we announced a strategic partnership with Ericsson, the North American 5G partner of choice. In addition, every device we sell meets all Government of Canada standards and is certified for use in Canada.

How fast will 5G be?

5G technology can theoretically deliver speeds of 1Gbps or greater, but real-world speeds are expected to be 300-600Mbps. Factors such as distance from the tower, capabilities of the connected device, or interference from trees and buildings influence the final speed customers will see.

Will I need to replace my equipments when 5G becomes available?

Devices will need to be equipped with 5G technology to connect to a 5G network, but that doesn’t mean customers will have to replace what they currently have. 4G networks will co-exist with 5G, which means that all the current 4G devices will continue to work. In fact, 4G continues to get better with 4X4 MIMO technology which provides significant speed improvements and lower latency. IoT devices connected to 4G/LTE-M/NB-IoT will continue to operate on LTE.

What happens to 4G/LTE once 5G is deployed?

4G/LTE will co-exist with 5G for the foreseeable future and we continue to make significant investments in 4G/LTE to bring higher speeds and greater reliability to our customers. 4G/LTE networks also use radio frequencies that can penetrate buildings to provide better in- building coverage.

How will 5G support multiple locations?

It is difficult to predict all the exciting applications that 5G will enable at our customers’ branch locations, but a few trends are starting to emerge. We can expect that the adoption of video will increase significantly as branch locations get access to 5G’s higher bandwidth and lower latency. Branch employees will be able to leverage video to connect to both colleagues and customers for a real-time, face to face, experience using both mobile and room-based systems. In addition to video, branch offices will benefit from the deployment of mobile edge computing infrastructure that will put applications much closer to end users. Today, end users may be interacting with applications that are stored hundreds or even thousands of miles away. No matter how fast the network is, application response times will be inconsistent. 5G networks in combination with mobile edge computing increases application performance creating a better user experience.

Are there 5G customers trial that my company can participate in?

As a leader in deploying advanced technology, Rogers is always interested in working with early innovators across industries. We will particularly be looking for customers who want to test the unique capabilities of 5G, such as low latency networking. Interested customers should reach out to their Rogers representative for more details.

Last updated: August 28, 2019